Prince Edward Island Liquor Control Commission CASUAL Liquor Store Clerk

The purpose of this position is to provide reception, merchandising, consultative, and sales transaction fulfillment services in a government-run liquor outlet in a manner which complies with all provincial regulations and internal policies. This position will normally include evening and weekend work.

Duties will include:

  • Process transactions via a computerized point-of-sale system in an accurate and timely fashion while providing excellent customer service;
  • Maintain positive working relationship with co-workers to ensure a positive team environment is perceived by customers;
  • Provide excellent customer service: being patient; attentive; demonstrating excellent product knowledge; using clear communication skills with positive language; having an ability to read customers and being able to react to new or unique customer scenarios; using good time management; having a calming presence, using empathy; and being goal oriented with a willingness to learn;
  • Purchase change from safe and maintaining accuracy of cash on-hand at all times;
  • Keep work area clean, organized, and safe;
  • Sign off register and bank terminal;
  • Balance cash to terminal readings;
  • Provide assistance in the unload orders and reconcile product received with bills of lading;
  • Ensure all product is stored in an organized, safe, and quality-preserving fashion while ensuring easy accessibility for continuous merchandising;
  • Place inventory in retail areas as required to maintain adequate levels of inventory in the retail area of the store;
  • Assist with ensuring product stock is properly rotated; and
  • Assist with the creation and stocking of store displays in accordance with marketing strategies.
  • Operate various types of material handling equipment to unload product from transport containers and trucks;
  • Monitor retail area for under-aged individuals;
  • Monitor retail area for intoxicated individuals;
  • Maintain surveillance in retail area for potential problems (e.g. theft, hazards, etc.);
  • Perform daily and intermittent cleaning and maintenance tasks;
  • Sweep and scrub floors in retail and warehouse area daily;
  • Collect garbage in office, retail area, and warehouse daily;
  • Continuously present a positive image for PEILCC that complies with all PEILCC dress code requirements;

Qualifications

  • Successful completion of Grade 12 or equivalent;
  • Recent experience in retail sales (e.g. providing customer service, using a computerize Point-of-Sale terminal, merchandising, etc.), preferably dealing with beverage alcohol;
  • Must be physically capable of lifting packaged merchandise weighing up to 20KG for continuous periods of time;
  • Must be capable of safely operating various types of material handling equipment;
  • Excellent interpersonal and communications skills; and
  • Ability to learn and adapt to new procedures quickly and easily.
  • Must have very good time management and organizational skills.

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